London Drugs in Regina, Saskatchewan, is a Canadian-owned store that focuses on customer satisfaction. With 79 stores across Alberta, Saskatchewan, Manitoba, and British Columbia, it aims to provide a friendly, customer-focused shopping experience. The store offers a wide range of products, including photo services like passport and ID photos, backed by biometric technology and a $50 guarantee. Customers can also access in-store, at-home, or remote tech services such as software and hardware setup, virus removal, cleaning, and data transfers. The store performs authorized and out-of-warranty repairs on various brands including HP, Lenovo, Acer, Asus, and Microsoft, and is an Apple Authorized Service Provider with technicians using genuine Apple parts. Reviews highlight generally good service, with some positive experiences in printing and electronics. Customers appreciated quick delivery of printed cards and extra copies, as well as helpful staff in the electronics department, especially during product exchanges. However, there are some concerns about inconsistent customer service; some staff members were courteous and professional, while others were unhelpful or rude, especially when seeking assistance with stock or product locations. One customer noted a positive response from management after a disappointing interaction, showing that the store is willing to address issues. Overall, London Drugs is seen as a one-stop shop for household needs, with a broad product selection and varying levels of customer service.
