Once Upon A Child West is a store for second-hand children's items. Customers find a good selection of baby and toddler clothes, organized by size and color, and often find clothes during each visit. The items, including toys and gear, are sold at fairly cheap prices. However, the pricing is frequently described as very inconsistent and a hit or miss. Shoppers report that identical items with tags can have different prices, and sometimes used items are priced the same as or even higher than their original retail tags from stores like Walmart. Selling items to the store can be a headache, as they hardly give anything for them and their buy-back selection process seems random, sometimes refusing items in good shape. The store's condition is also a concern, with aisles often messy and blocked, requiring customers to clean a path. While clothes are a great price, used baby gates and toys may be missing parts.
