Pilot Travel Center in West Columbia, SC, is a popular stop for travelers, featuring friendly service and essential amenities. With over 750 locations in the U.S. and Canada, this center offers a variety of fresh food, snacks, and beverages, along with high-quality coffee. The facility boasts clean showers, ample overnight parking, and a well-stocked store, although some customers note that prices can be high. The staff is frequently praised for their politeness and helpfulness, creating a welcoming atmosphere for all visitors. Bobtail parking is available, making it convenient for drivers of smaller vehicles. While some reviews mention issues with the cleanliness of the bathrooms, others highlight the immediate availability of showers and the overall cleanliness of the facility. Nearby fast food options, including Wendy's and Starbucks, add to the convenience of the location. For those on the road, the Pilot app offers exclusive deals and features like mobile fueling and parking reservations. Overall, Pilot Travel Center is noted for its excellent customer service and a range of services tailored to meet the needs of both professional drivers and travelers alike.
Great stop, good gas, friendly people, hot food and everything is super clean.
March 2026
They finally upgraded their pumps. Now it doesn't take forever to fill up. Still has a small parking lot though.
December 2025
I'd give 5 but its such a pain in the a55 to leave outa the exit drive... yall gotta get that fixed.. nearly 20 minutes to pull out.. everything else was a great experience from employees to food and drinks and service.. its a great pilot💯🚛✌️