Advance Auto Parts, located at 937 Folly Rd in Charleston, is a trusted destination for automotive aftermarket products and services. The store offers a wide range of leading brands, including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can benefit from several free services, such as battery testing, battery and wiper installations with purchase, engine code scanning, and oil recycling. The Speed Perks loyalty program allows customers to earn points for discounts on store items and gas at participating Shell stations. Reviews highlight the exceptional customer service provided by the staff. Customers have praised employees like Mike and Davis for their helpfulness and dedication, often going above and beyond to resolve car issues quickly and efficiently. Ethan is noted for his thoroughness in diagnosing battery problems, while Ari received accolades for her welcoming demeanor and clear explanations of vehicle issues. Brian was recognized for his persistence in helping with a headlight installation, demonstrating a commitment to providing great service. Overall, Advance Auto Parts is highly recommended for its knowledgeable staff and reliable services, making it a go-to for automotive needs in the Charleston area.
Needed a part fast and came in hot. Sham was behind the counter and quickly pulled the part I needed and I was out the door in 5 min tops.
June 2024
Brian worked really well to make sure I had the part I needed. They are lucky to have him. Bravo
April 2024
Ethan was very thorough. He tried to charge my battery for hours before having the need to replace it. Once there was no other option but to replace my battery he got me exactly what I needed. Would recommend these guys and Ethan because they are big on Customer Service
