Casual Sole is a highly recommended shoe store known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful team, who assist with shoe selection, foot scans, and ensuring the right fit for comfort and posture. The store has been a favorite for families and visitors, especially those on vacation or making annual trips to Charleston. Many customers mention their positive experiences over several years, highlighting the staff's ability to remember returning clients and treat them well. The store offers top-quality shoes and uses modern tools like foot scanning machines to help customers find the perfect footwear. Overall, Casual Sole provides a great shopping experience with friendly, honest service and a wide selection of comfortable, high-quality shoes.
The staff here are great; super friendly, knowledgeable, helpful, and professional. I didn’t feel rushed or pressured and they took their time to help me find exactly what I needed. It is evident they enjoy what they do!
June 2026
Eddie, was super knowledgeable and helpful when we came in to get my wife some new shoes. We found a manufacturing defect in one of the shoes after we purchased them, but they handled it super professionally and got us set up with a new shoe. Very happy with our experience!
May 2026
Awesome place to get good quality shoes. Eddie is absolutely amazing the best customer service and care I’ve l had in Charleston. Highly recommend!
