Budget Car Rental
Car Rental
Hours:
390 Meeting Street, Charleston SC 29403
Hours
About Budget Car Rental
Budget Car Rental is a mixed bag when it comes to customer service. While some customers have had pleasant experiences with friendly and helpful staff, others have encountered rude and unhelpful employees. The location is generally reliable in terms of having the reserved car available, but there have been instances where customers were unable to get the car they booked. The cars are reported to be clean, but some customers have faced challenges with needing a second form of government-issued ID, which can be inconvenient. Overall, the experience at Budget Car Rental seems to vary, with a balance of positive and negative reviews. The business could benefit from improving the consistency of its customer service and ensuring a more welcoming atmosphere for all customers.
Most Recent Reviews
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October 2026
One of the most painless and fast car rental pickup experiences I’ve had. The ladies working the front desk were very pleasant and efficient. This particular rental was booked a few months ago and the car was available as expected.
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September 2026
BECKY IS THE BEST! She helped us get take care of a vehicle swap after a breakdown. And went above and beyond to get us back on the road. She is truly a lifesaver. I can’t thank her enough.
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September 2026
Becky was exceptional and patient with us. She went out of her way for us. Thanks so much for your great customer service.
More Comments(202)
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Charleston, South Carolina
