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October 2023
Was supposed to open at 8am. Opened 5 min after and she hadn't even turned on the computers. Wasn't the best demeanor in the morning and took a long time even though there was a line of 4 people. When we got in our car, the tank wasn't even full. Disappointed overall in our experience.
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July 2023
Booked and paid in advance. The day before pick up was called and told they have no cars. Was then told they could not refund me and told to call Avis (no number provided). After 20min of taking to a robot finally got a human and managed to cancel with no apologies given. First and last (attempted) rental with Avis.
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July 2023
Unfortunately Avis/budget whatever you want to call it have the worst customer service. The front desk lady is rude and basically just says call customer service for any issue. Not sure what her job is there but PLEASE DO NOT RENT HERE! Save the hassle and go to ENTERPRISE where they treat people with respect.