7AM - 12:30AM
5500 International Blvd #119, Charleston
Car Rental
7AM - 12:30AM
5500 International Blvd #119, Charleston
Car Rental
“The staff at CHS National were so helpful and courteous, we really enjoyed the experience. And returns are always easy and our agent was most personable! Thank you.”
“We arrived this morning to rent a minivan for the day. The one make/model that was provided was was not adequate for the task we needed. They were able to find one that had just been returned. That was great. They cleaned it up for us in no time and were very accommodating with our request.
Overall we thought it was the best customer service we had ever experienced with a rental car company.
The staff was friendly, knowledgeable, and very accommodating
Thanks to staff!!”
“Checking in was super fast you need to know there is a long walk before you get to where the cars are from the airport good 5 minutes at a study walk. Plan ahead. The return was just as fast in and out quite friendly staff”
7AM - 12:30AM
5500 International Blvd # 114, Charleston
Car Rental
“Excellent communication. Sent a text with a link to do rental contract while waiting for my bags at airport. Clean low mileage car. Allowed me to drop off in a different location than pick up made it very easy.”
“Baker Infiniti is fantastic. The whole staff from when you walk in to when you check out. Extremely professional staff. Thank U Baker Infiniti for always putting my car needs first.”
“Colin Delano, the gentleman who rented to us at the Marina location in Mt Pleasant SC, exhibited exceptional kindness, pleasantness, courtesy, consideration, patience, and helpfulness. His professional demeanor was complemented by a warm and friendly personality. Under his guidance, the rental experience surpassed my expectations, making it one of the most enjoyable I have ever encountered. The rental van proved to be an invaluable asset, seamlessly accommodating our family’s needs during the trip. In summary, the overall experience was remarkable and unforgettable, to the extent that we are inclined to rent from Enterprise again with Colin Delano.”
“Salesperson was extremely competent. Company possibly needs better supply of cars. I was upgraded to a much better vehicle because of low supply. No inconvenience to me, just done without a hassle and no cost issue. Excellent experience due to caring, informed employee.”
“Enterprise by Fender Mender on Savannah Highway,did a GREAT job getting Me the truck I wanted as a rental.Cant recommend Them enough.They are friendly and professional!!!.Thank You,Enterprise.”
“I needed a recliner chair for my mom whom is about to have back surgery. It was a quick/easy process to set up over the phone. Stephanie was the one that answered my call and she did a great job! Her customer service skills are ?? ? ?
I will definitely be back to this location in the future!”
“I was turning in my SUV that I've had for almost a month?...and Geo assisted me. He was very kind and attentive and made sure I understood everything before leaving the store. If you want down to earth customer service, go see Geo and tell him Ms. Porter sent you ??.”
“Great service the only problem with the car was the passenger window couldn't roll down unless the driver rolled it down. Other than that the car was good. Came with a full tank of gas. The shuttle driver Percel was so nice nice and friendly. He definitely deserves a raise. He made sure we knew where we had to go in the airport too!”
“The representative at the counter was helpful and went above and beyond to ensure I had the right vehicle for my family. The car was in excellent condition and performed perfectly. I will be returning.”
“I booked a rental truck with this location before I saw the reviews and was a little nervous about the experience I might have but I had absolutely no issues getting my rental. The lady at the desk was nice and worked quickly. I can see why many people leave low ratings just for the fact the "reservation" is not actually guaranteed, but that is the fault of the company and it sets the service personnel up for failure. My main issue with this specific location is it difficult to find. It is located inside the Citadel Mall but there is no signage outside to tell you where to go, I just went in the closest entrance to where I saw a bunch of Budget trucks parked and found it that way. They could definitely make it easier to find. I was also concerned that there is no official review of the truck's condition once it is in your possession. Personnel did not review it with me and there is no online portal to post pictures of the condition you received it in, which is an unnecessary liability for the customer, they could blame damage you for damage you did not cause.”
“We have had a fantastic experience with Dee here, Thank you! Making our life easy, helping us on our vacation with good advice and just being extremely pleasant and nice. Highly recommend!”
“Dee was the absolute best thing to happen to me today. She was the definition of going above and beyond. After hearing I went to the wrong location for pickup and losing my phone in the uber I took to get there after having to put my car in the shop, she did everything in her power to help me get in touch with uber support to help me find my phone and helped me with reaching the right location as well as saving my reservation after my delay. And this was all while helping other customers! After finally getting my phone back she even called me to make sure I had gotten it back before she left for the night. She is easily one of the kindest and most helpful people I have met in my short time in Charleston and Avis had better be paying her real well for the great job she does.”
“Exceptional customer service at this very busy location.
I personally received excellent customer service at this location. I treated the person at the counter with respect.
I Witnessed horribly abusive, aggressive demanding behavior by the second of two men in front of me, the first appearing to be in his 60s and Acting as though this was his first time ever renting a car at an airport, even though he seemed to be a Experienced traveler.
I do not work for Budget nor the airport nor do I know anyone who works for either of these entities.
Thank you to the hard-working young lady at the counter”
“We had a car reseved with Budget, but after waiting in line for 45mins and still had 5 people ahead of us, I stepped over to see if I could get a car with a different rental car company. Rhonda at Alamo was awesome! She got us in and out in no time. She was very friendly and informative.”