Chase Bank
BanksHours:
896 Folly Rd, Charleston SC 29412 Hours
About Chase Bank
Chase Bank receives highly positive reviews for its friendly and helpful staff, creating a welcoming environment for customers. Customers appreciate the attentive service, with staff members like Ben, Adam, Lisa, and Mary going above and beyond to assist with various needs. Many mention that employees are patient, kind, and make efforts to ensure customers feel safe and comfortable, even accommodating unique situations such as handling a child with autism. The bank is also praised for its quick and effective problem resolution, such as expediting cards or fixing app issues. Customers are impressed by the level of customer service, with some noting that the staff’s politeness and genuine care brighten their day. Even when minor wait times occur, the staff or management offer apologies and show appreciation for customer patience. Overall, Chase Bank is seen as a friendly, caring, and reliable place that makes every visit a positive experience.
Most Recent Reviews
September 2025
Mary, Max, Lisa thank you for impeccable service I’m so glad I moved banks
April 2025
Had been without a Chase card for a while waiting on my new one, had some issues with the delivery, Ben was extremely helpful as we tracked down what the problem was, and got another card expedited back out to me! Fantastic folks.
August 2024
Adam Monical was outstanding. Very professional and informative. Highly recommend him
More Comments(26)
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