Custom Auto Refinishing

Auto Parts, Body Shops
Hours: Custom Auto Touch-Up is a highly recommended business known for its integrity, expert workmanship, and excellent customer service. The owner, Al, is praised for his incredible knowledge and skills, and he consistently ensures customer satisfaction. Customers appreciate that Al is reasonable compared to other shops and genuinely cares about his community. After service, he even follows up to check that everything is going well, demonstrating his commitment to quality and care. The shop has a welcoming atmosphere and delivers services with speed, smiles, and professionalism. It reminds some customers of a well-known business called Gerald’s, but with its own unique excellence. The team’s work on painting, body, and trim repairs is described as perfect, with many customers feeling beyond satisfied with the results. One customer specifically highlighted how their car looked brand new after repairs, emphasizing the high quality of work. Beyond skill, the business excels in customer service. Customers note how friendly, kind, and professional the staff is, especially during stressful situations like dealing with insurance claims. The staff worked directly with insurance companies and provided regular updates through texts and pictures, making the process smooth and comfortable. They helped customers navigate difficult circumstances without making them feel embarrassed or bad about the damage. Overall, Custom Auto Touch-Up combines expert craftsmanship with outstanding customer care, making it a trusted choice for auto repairs in the community.

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1. Charleston, South Carolina