“Monday, I had a completely flat tire. Went to 3 shops, and they wanted me to drop it off or wait another day! RICHARD'S got on it right away. They are amazing people and definitely have the holiday spirit. I got to work safely because of them! Will return!”
“A couple years ago, I switched to Hay from another local company that advertises on customer service. My service experience at Hay has been immensely better. The time estimates I get when dropping off my car are accurate. When the car is ready, I get a call, instead of me needing to call for status update. The receptionists recognize me when I return for my car.I bought a set of tires a couple years back. I might have paid more than a national chain (maybe not, I don't remember) but the follow-up service with two punctures has been great.”
“Eagle was very professional and timely helping me resolve an A/C issue with my truck. Tim was very knowledgeable and explained the problem and solution well. Would recommend and return for future service needs.Service: Air conditioning”
“The gold standard for how to run a business! There is a reason Gerald’s has the reputation it does. When you walk in, you are greeted with a smile and when you leave, you are thanked for your business. I cannot say enough good things about my recent visit here to fix one of my tires. Gerald will have my business for life.”
“Anchor Automotive is truly the best car shop!! I recently had my alternator replaced, and Phillip (+ team) went above and beyond in their service. They are the only trustworthy, reliable, and honest car shop I have experienced in the area, and I won't take my car anywhere else! The whole staff is so friendly as well! I am so thankful for this shop and team!”
“I would recommend anyone having tire problems to go to Costco tire service for assistance. The guys there are really helpful (Sean was amazing) and they really go out of their way to help with tire repairs. I had a very stressful time before I went to Costco tire service with my Subaru, lord I felt blessed and so relieved after I left. As all the guys came and provided me with all the assistance I needed and even help me unpack my car. They are the best.Highly recommend them.”
“For the last three years I have been going to Gerald's for assistance in tire pressure. My husband went to his eternal home 3 years ago and I have NO knowledge of tires! Every time I go there because my tire pressure light is on, I have been received with much kindness, friendliness and courteous treatment. I went there today and remembered just how kind they have been to me through the years and I want you to know they represent Gerald's great!!! EVERY employee that I have met has been especially kind to an old lady!!”
“Chuck was absolutely PHENOMENAL, which is why I can see why he deserves to be a manager!! I rate his service a 5 star one with high exemplary satisfaction. He went above and beyond with making sure that I was able to have my car serviced for an Uber inspection. Even though I came in 30 minutes close to closing time. Chuck and the young lady at the desk both welcomed me with a cheery smile. Not once did they made me felt rushed or guilty for arriving late to closing. Truthfully, I cannot thank Chuck, Chandler and the team enough for their professionalism and helping me with my troubles. I can rest knowing that I now have Midas to turn towards for future inspections. However, I would note to check your receipt to be sure you are being charged the price that was quoted at the beginning.”
9AM - 5PM
1754 Sam Rittenberg Blvd, Charleston“After failing to get serviced at Firestone down the road from here(read review on their page) I scheduled an appointment with Tire Choice for the next morning at 10 to drop my car off. Amber and Steven took care of me and my car! I went in for an oil changed and squealing brakes. Amber made sure to keep me updated on the progress as she filed the proper paperwork through my car company to make sure that they would cover repairs, etc. She also made sure to call me when my car was ready. I am a patient person when it comes to getting work done on my vehicle, so I had already was prepared to leave my car there for a few hours. And let me tell you I was not disappointed when I picked my car up! The squealing was gone and my oil was new and these guys had to order a rotor and front brake pads file paperwork and do a oil change in a matter of 5 hours! I even waited (about 3 weeks) to leave this review and my brakes are still silent and car is running smooth! I don’t wanna share them with y’all but yeah… this is my go to auto shop everytime from now on.”
“We had an emergency with our tire and this was the ONLY place that even thought about helping us. Rachel was amazing! She took the time to check our tire and put the spare on without batting an eye! The next day, Madison got us in and out quickly so that we could continue touring the area. Thank you so much for your efficiency and hospitality!”
“I had a flat tire at a gas station 700 ft from Honest-1, and when I called for help, they sent someone immediately. The air hose at the gas station didn’t work, but their portable one did, and the guy didn’t even charge me since it was so quick and so close (and maybe bc I mentioned I’m a teacher). My tire’s fate is TBD, but if it needs a replacement, I’ll definitely go to Honest-1. Thank you guys so much, and I will certainly use your services next time I inevitably need a tire change.Service: Tires”
“The front staff "Dawn" is outstanding! She made my experience better. There were computer issues which prevented me from paying, causing stress on staff members, which I think should be addressed by the company. This is a busy store and malfunctioning computers only add stress to their work environment, which is unfair. I couldn't leave a five-star review because the technician left glue all over my new tires which is unacceptable.”
8AM - 5PM
1970 Sam Rittenberg Blvd, Charleston“The treatment I received prior to today was so bad, you were about to lose a 30+ years loyal customer!Then Tony Patterson with his professionalism came into my life! Everything this gentleman & his people did was Outstanding & I will because of them, remain a Firestone Customer! BZ Randy S.”
“I’m a new driver and my tire pressure light came on - I’ve never had to put air in my tires before and didn’t know the process or how to do it myself. Talon was so nice. He didn’t charge me a service fee or anything for doing it. He got me in right away - checked my pressure and filled my tires. Everyone one was so nice and helpful. I’ll definitely be back if I ever need any maintenance in the future.”
“10/10 experience! Had a tire pop around the corner from Dorsey. Despite being closed, we received a reply from their text service within minutes to confirm their availability and their ability to help with our sedan. Once they received the vehicle, they called to quote us an affordable price and a timeline that they actually stuck to. And if it didn’t get better than that… our car had its gas stolen while it was waiting to get towed and the employees at Dorsey went to fill up a gas can and filled our tank enough to get it moving at NO EXTRA CHARGE. The customer service here is phenomenal and we will definitely be back.”