Victra, a Verizon Authorized Retailer in Clover, SC, is known for providing a positive and helpful customer experience. Customers appreciate the knowledgeable staff, including store consultants and managers, who assist with a wide range of wireless devices such as phones, tablets, wearable technology, and accessories. Many reviews highlight the staff’s friendliness, professionalism, and willingness to help, creating a welcoming environment. Staff members are praised for their expertise in explaining billing details, choosing the right plans, and handling device issues promptly. Customers have also noted the staff’s patience and kindness, especially during complex transactions like switching services or upgrading devices. Overall, Victra aims to connect technology to life in a trustworthy, fun, and profitable way, with a focus on making customers feel comfortable and well-informed during their visits.
Alvin was extremely helpful! He let us know there was a special for trade-in and told us exactly what we needed to do with our plans.
May 2025
Came in today with a issue with my phone caus it was messed up by water damage. Only one guy in there he was very busy and he got me taken care of right away. Super knowledgeable.
May 2025
Customer service rep was helpful and provided great insight into best phone option and plan for me.
