Audi Columbia is highly praised for its exceptional customer service and pleasant buying experiences. Many customers express gratitude towards the staff, particularly highlighting the professionalism and dedication of sales representatives like Andrew, Kyle, and Lee. The dealership is known for creating a no-pressure environment, allowing customers to make decisions comfortably without feeling rushed or hassled. Customers have shared positive experiences when purchasing both new and used vehicles, with the buying process described as easy and straightforward. However, some feedback suggests that the responsiveness of the team could improve after the sale is completed. Audi Columbia has earned loyalty from clients, some of whom continue to return even after relocating out of state. The dealership is willing to go the extra mile to find specific vehicles, catering to special requests with great attention. The emotional connections customers have with their cars are acknowledged, as in one heartfelt story of replacing a beloved vehicle lost in an accident. Audi Columbia's staff is recognized for their compassion and understanding, making the car-buying experience more meaningful. Overall, Audi Columbia stands out for its friendly atmosphere, dedicated employees, and commitment to customer satisfaction, making it a top choice for car buyers.
I always receive amazing service from the Audi dealership of Columbia. Thank you Linda, sales rep and staff for your excellent services!
August 2024
We had a great experience purchasing my wife a new car from Lee, Andrew, and Kyle. Highly recommended. No hassle, no pressure just presented the car as it was and let us make our decision.
August 2024
Purchased a used BMW. Car was close to what was promised on the website (they put their dealership sticker right over a huge and deep. scratch.) Showed up and the buying process was easy. Could be more responsive after they receive the money. Response times really slowed down.
