Firestone Complete Auto Care in Columbia, SC is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs for every make and model. Reviews note the staff as wonderful, polite, and professional, providing fast and painless service in a nice and clean lobby. Many customers report an outstanding experience with exceptional and dedicated customer service. The business is credited with great service and great prices, with one customer noting their car was fixed a day early and they were only charged labor for one service when two were performed. However, some experiences brought scores down due to the time a service took. Another point of dissatisfaction was pricing, with one customer expressing they paid much more than an advertised coupon price for an oil change without prior explanation, leaving them very unsatisfied and considering taking their business elsewhere. Overall, the location aims to provide reliable and affordable auto care to get customers back on the road.
The team with Manger Ashley and Nicole did an outstanding job!!! Ashley called me to confirm an appointment this morning which the process went well. Nicole went above and beyond to assist me with my vehicle and quoted me for future services.... I appreciate great service, Thank you!
May 2026
Amazing experience!! We were about to get on the road and had about 3 mins til close and they happily helped us out. We appreciate Nicole, Ashley and Gram so much we are a Firestone family for life now♥️
May 2026
Super friendly service was traveling through town had bad noise is coming from under the car they quickly diagnosed of splash guard loose and set us free without charge God bless them come get your brakes done here
