Firestone Complete Auto Care in Columbia, SC has been serving the community since 1926, offering comprehensive auto care services including tire sales, maintenance, and repairs. Customers appreciate the quick and efficient service, with many noting that their vehicles are checked, aligned, and repaired promptly. The staff is described as professional, friendly, and dedicated to providing good service. One customer highlighted the thoroughness of a courtesy check and inspection, praising an employee for detailed tire markings and attention to detail, though some noted minor communication gaps regarding alignment paperwork. The service manager, especially one named Matt Travis, received high praise for his exceptional customer service. Despite managing a busy environment alone, he handled calls, walk-ins, and multiple tasks with grace, professionalism, and humor, impressing customers with his calm demeanor under pressure. Customers feel confident returning due to the reliable, affordable, and friendly service they receive at this location. Overall, the team’s dedication ensures vehicles are well taken care of, and customers leave satisfied, knowing their auto needs are in capable hands.
The staff was friendly and helpful. I fully expected to have a long wait time, and was pleasantly surprised that I only waited for less than 30 minutes for my oil change!
June 2026
Great experience overall! Customer service was excellent and I would highly recommend this location
June 2026
I had a great experience here! Friendly staff, little to no wait time, and affordable! They even offer a student discount. Highly recommend.
