Firestone Complete Auto Care in Columbia, SC has been serving the community since 1926, offering comprehensive auto care services including tire sales, maintenance, and repairs. Customers appreciate the quick and efficient service, with many noting that their vehicles are checked, aligned, and repaired promptly. The staff is described as professional, friendly, and dedicated to providing good service. One customer highlighted the thoroughness of a courtesy check and inspection, praising an employee for detailed tire markings and attention to detail, though some noted minor communication gaps regarding alignment paperwork. The service manager, especially one named Matt Travis, received high praise for his exceptional customer service. Despite managing a busy environment alone, he handled calls, walk-ins, and multiple tasks with grace, professionalism, and humor, impressing customers with his calm demeanor under pressure. Customers feel confident returning due to the reliable, affordable, and friendly service they receive at this location. Overall, the team’s dedication ensures vehicles are well taken care of, and customers leave satisfied, knowing their auto needs are in capable hands.
Fast friendly service they spotted an issue with my request and fixed the issue
July 2025
Seff was amazing! He went above and beyond to get my car fixed and out of there
June 2025
I have used this location for service on multiple vehicles and they've always done a nice job. They are also fair when it comes to warranties on parts.
