Hertz Car Rental - Columbia - Piney Grove HLE

Car Rental
Hours: Hertz Car Rental - Columbia - Piney Grove HLE is a quiet and out of the way location that is very clean and tidy. The staff are approachable, friendly, and provide excellent customer service, hospitality, care, attention, and kindness. The rental process is simple, quick, and easy, with everything explained thoroughly yet to the point. Many customers plan on renting there again because they really appreciate the service. The location is very convenient and the cars are great. Staff members have gone above and beyond, such as leaving to pick up a customer graciously. One employee in particular is described as an angel and a wizard for miraculously finding a vehicle for a customer after a traumatic car accident, providing an experience that erased any previous negative opinions. This employee showed how to use the app and offered helpful advice. A noted drawback involves early returns when the location is closed, as on Sundays, when price adjustments could not be made at that time and phone assistance was unable to help, partly because there are no cameras to verify the drop-off. Despite this, the location has become a favorite car rental in town for many, with strong appreciation for the staff who make the process easy.

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1. Columbia, South Carolina