Metro by T-Mobile, located at 10253 Two Notch Rd, offers unbeatable prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. The store is praised for its friendly staff, particularly an associate known for exceptional customer service. Customers appreciate the knowledgeable assistance, detailed demonstrations, and the ability to find better phones within their budgets. The staff is recognized for being courteous and helpful, even late in the day. Many reviews highlight the quick resolution of issues, making it a top choice for phone needs. With unlimited talk, text, and data plans, Metro by T-Mobile ensures a satisfying experience for all its customers.
I thought I had lost my phone. The SIM was locked and the phone was muted. It took 3 people to pull out every trick they could think of to get around all the impediments and determine where the phone was. Jessica in particular worked very hard to help me. She had to get her manager involved for higher level options... read full comment
April 2025
Malik displayed the definition of customer service. I arrived to the store near closing time, and he never made me feel like I was an inconvenience.
April 2025
Malik is always the best gives the best customer service and also helpful with questions and always mentions the deals going on!! Thank u for helping my baby have a great birthday with her new phone
