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9AM - 6:30PM
1216 Washington St Ste 219 219, Columbia
Mobile Phones
“Once again SmartPhone Medics have come to my rescue. My laptop would not charge and would not run on the charger. Not certain if it was the charger or the laptop but I could not find a charger to find out. They tracked down the problem and somehow found a charger for this off brand laptop and that was all it cost to save my laptop. Thank you!!”
“Went into the store to check the size of a watch, came out with two Apple Watches and a kids watch! Both reps that we worked with went above and beyond ! Porscha and Kairee, were super helpful! They walked us through the setup of each device and even did some troubleshooting for us! Great customer service and great energy!
Definitely go see Kairee and Porscha if you’re looking for a switch in carriers, upgrade or even just something new!”
“Fast! So Very Friendly I Must Say! My Phone Was Having Battery Issues And These Two Nice Ladies Were Able To Take Care Of The Problem! We Need More People In The Work Force Like Them! Thank You Again! Highly Recommended!”
“Excellent customer service, The technician was knowledgeable and gave accurate feedback with my cell phone issue. I highly recommend anyone who has cell phone issues or need for accessories to visit.”
“Thank you Katie Betsy and flor. You ladies are so nice. You made porting over my husband and I from at&t and boost easy for us. You'll be seeing us again. Happy holidays lovey ladies.”
“I love the cellular experience at the Verizon near Columbia Mall. Caleb is knowledgeable, informative and patient. I watched each of the other representatives be just as attentive. I highly recommend them.”
“I just have to say, Brookes provides excellent customer service, device recommendations and pure vibes and charm! She knows her product, knowds her customer's needs, an is such a delight to work with. Go invest in your next phone with her!”
“Brayden delivered excellent customer service during my transition to Verizon. He was flexible with scheduling, patient, and highly knowledgeable. He quickly identified the issues I was having with other providers and tailored a solution that met my needs. Employees like Brayden are a strong asset to your organization and make a measurable difference in customer experience.”
“I had a issue and the two young ladies that assisted me we very helpful and courteous. Although assisting other customers at the time they advised and guided me in the right direction and I'm overly grateful It cost me nothing but guided wisdom. Will definitely recommend there services”
10AM - 8PM
815 Gervais St, Columbia
Mobile Phones
“I would like to commend Nolan for his exceptional customer service. He efficiently assisted all customers, ensuring that everyone was attended to promptly. He addressed and resolved the issue I encountered during my visit, leaving me extremely satisfied. Thanks to Nolan's professionalism and dedication, I am now a happy AT&T customer. 😊”
“First of all when I call to ask questions on April 13th 2026 @5pm. the gentleman that answered the phone name was Ben. Mr Ben answered all my questions clearly in a timely manner. When I arrive to the store Mr Ben was very nice and friendly and courteous. Mr Ben explained all of my options and was very patient even though I could not remember my 4 digit PIN right away. Mr Ben took his time and explain everything to me in detail so that even I can understand it. Every time I come into this store I'm always treated with super friendly service. No matter who's behind the register. I look forward to coming back there again to do all of my transactions and anything else that has anything to do with cell phone service. If you're looking for phone service with Boost Mobile please look for Mr Ben @ 6432 Two Notch rd Suite H-2 Columbia, SC 29204. You will not be disappointed. Thank you again Mr Ben.”
“This place is Simply Amazing the manager here is wonderful she acknowledges her customers as soon as I walk through the door she we were looking for home internet at a budget and she did just that with gave us a great price we now have internet in our home she was very nice I really enjoyed the hospitality keep up the good work you're an awesome manager I recommend this story to anyone who is trying to get their phone fixed or needing to add to their line and need someone to be patient with their needs this is the place to go very clean not crowded had all of my needs met”
“I just upgraded my phone here and Brooke made sure the experience was fun and painless. She made sure I bought the correct accessories and helped troubleshoot several different problems in the process with ease. I can’t believe how easy it was to change phones.”
“The people in this store are amazing. Mrs. Betsy and Mrs. Katie were the nicest, most pleasant and most helpful duo I met all week. I was extremely impressed and happy when I left. When a store and it's employees are this polite and professional, there should be more stars on the review. And this isn't a review for Metro PCS necessarily, it's a review of the people that run the store. Go, switch carriers, and meet these wonderful people.
Edit: more businesses need to look to this particular store for their hiring system. The guy in there this last visit was awesome, helpful, respectful. Sion(sp) was just one of a group of awesome employees there. You don't go here you are doing them and yourself a disservice.”
10AM - 8PM
10266 Two Notch Rd Ste B, Columbia
Mobile Phones
“Jessica was awesome. She is very nice and super experienced with billing. What a great asset for T-Mobile. Employees like her is why I've been with T-Mobile for over 20 years. Please take good care of Jessica. Thank you”
“Gabrielle and Brandon at the Frest Drive store provide fantastic service with lots of patience for us older folks! Thanks so much. I am already sending friends here.”
“Cortez was so very helpful and patiently spent time with us to help my husband and I know how to use his new I phone 16E. I was most impressed with Cortez, as a very resprctful you g man.”
“Mailk Addison at Metro on two notch was AWESOME!! His attitude, demeanor and customer service skills are top notch. Very knowledgeable and is great at his craft. Would highly recommend.”
“This man saved the day for me my key broke off completely and he came through and kept coming back when necessary to make sure I had a functioning key pure life saver for sure”
“Manager Ty was super friendly and tried her best to help me fix a mess that was made from this third party company. Even though we weren’t able to solve the problem I did appreciate her taking the time to really try and put all efforts in. Hopefully one day AT&T will get rid of these third party reps.”
“I give this store a five star rating, they helped me and they solved my issues, they did not belittle me or yell at me. The energy was lovely and full of life. Thank you for helping me, I really appreciate it. I will be doing business there again. And they didn't charge me a arm or a leg for a phone at all. The whole Metro PCS team at this location did their job, they calmed me down when I had a panic attack about not having a phone and they made sure I walked out the door satisfied and happy. Thank you so much for helping me, I will be doing a lot more business with all of you very soon.”
10AM - 7PM
2700 Broad River Rd, Columbia
Mobile Phones
“Elisha was absolutely incredible to work with, got me into a brand new phone with all of the unbiased knowledge on the phone capabilities itself and the plans that cricket offer as a store, would recommend speaking to him with any of your phone needs”
10AM - 8PM
539 Harden St, Columbia
Mobile Phones
“Went inside to drop off my old device for a trade in. Vanessa took care of everything, she was friendly, knowledgeable, quick and thorough. It took no time at all. There was another employee there that was also attentive and friendly.
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The store and outside area were clean and litter free.”
“Amazing! No matter the cell phone issue big or small they can help you! Hasaan and his team are fantastic. They also have great direct buy cell phone deals for your service plans! Check them out.”
10AM - 7PM
2000 Clemson Rd Ste 13, Columbia
Mobile Phones
“I received excellent customer service at this location. The Sales Representative, Andrew was awesome, courteous, knowledgeable, very professional and eager to assist me with activating my new service. Andrew made me felt at easy and ensured my that my issue with my new service would be resolved and he did exactly that. Thank you Andrew for providing great customer service.”
“Wow!! It isn’t quite often you come across a mom and pop shop of store so to speak that genuinely cares for a consumer and offers so much help. I’m unsure of the name I worked with but man I will for sure take all my electronic needs to them and recommend them from here on out. From multiple phone calls to even going in person the genuine care of me as a potential customer was there. Even showing me options that my be more my price range if a complete repair was too much. Thank you again so much.”
“Susana was wonderful with getting my account setup and she had the greatest customer service that I ever witnessed from any boost mobile store!! Highly recommended!”
11AM - 7PM
421 Bush River Rd k1, Columbia
Mobile Phones
10AM - 8PM
7132 Parklane Rd Ste G, Columbia
Mobile Phones
“Isai ...was very smart and knowledgeable. Exceptional customer service. Help me a lot to make my choice. Provided me with how to utilize my insurance for my broken cell. Very happy with his services.”
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“We received a quick diagnosis of what was wrong with an Apple Watch and a recommendation of what to do. Appreciated the timely diagnosis and will definitely use again!”