Palmetto Citizens Federal Credit Union is a not-for-profit financial institution that has been serving members since 1936. It offers better rates and fewer fees on a wide range of financial services, with a focus on helping members achieve their financial goals. Membership is open to residents of several counties in South Carolina, including Richland, Lexington, Kershaw, and others. The credit union is federally insured by the NCUA. Members often praise the friendly and professional staff, highlighting excellent customer service at various locations. In particular, a staff member named Que receives frequent commendations for her kindness, patience, and thoroughness. Customers appreciate her helpfulness in navigating financial situations, building credit, and handling transactions efficiently. Many mention her as a caring and understanding advisor who goes above and beyond to assist members, making them feel valued and supported. Overall, Palmetto Citizens is appreciated for its personalized, local service, caring staff, and commitment to members’ financial well-being.
Had a hard time setting my internal transfers, I'm new at this institution. They really worked with me till we got it set up as I needed it. Thank you.
June 2026
Misty Whack, Nathan Patel and Katelyn Jones were extremely helpful!
June 2026
Great customer service with a smile! Great banking accounts & options also.
