Fort Jackson Post Exchange is a popular shopping destination primarily for military families and service members. Many visitors appreciate the friendly and fun atmosphere, especially during special occasions like graduations. The customer service, particularly from staff members like Ms. Sabine Watkins, receives high praise for being polite and efficient, making the shopping experience feel welcoming. While the exchange offers a decent selection of items for family members and service members, some customers feel it has lost its unique charm compared to other PXs. The store has seen changes, such as the closure of certain departments and the introduction of self-checkout, which can be challenging for cash users. Despite these concerns, the exchange remains a busy place, catering to new recruits and their families, as well as those living on base, providing a variety of shopping and dining options.
