The UPS Store in Columbia offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated with convenient hours. The store is described as clean, organized, and efficient with virtually no waiting time, as the staff works to ensure quick service. Most of the team is noted as friendly, polite, patient, and delightful, providing great customer service. However, one staff member is consistently described as having a poor attitude, not greeting customers and appearing unhappy. The location is considered a one-stop shop for services including Amazon returns.
Convenient location. Courteous, efficient and friendly service.
June 2025
They are very courteous and there is usually no wait time.
June 2025
I’ve had not so great experiences at this location before but tonight around 632pm one guy working with long line of customers, got us out in 2 minutes! This is how all the employees should be here not texting on their phones which seemed to be the norm before, thank you sir for putting customers first
