The UPS Store #6491in Irmo offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. The locally-owned and operated business is known for its excellent customer service. Customers have praised the staff for their professionalism, efficiency, and patience, even when dealing with challenging situations like wrangling a toddler during a transaction. The team, including an employee named Kayla, has been described as "wonderfully pleasant" and willing to go the extra mile to ensure customer satisfaction, such as staying late to complete a print job on time. Customers have consistently had positive experiences with the design and print services, and they appreciate the store's commitment to resolving any issues that may arise.
I was greeted with great and speedy customer service.
November 2025
Positive and supportive staff who salvaged UPS as a carrier for me after bad experience at another local UPS Store.
August 2025
Hank was very helpful and patient with me he helped me with my finger prints because I was extremely lost and ready to give up but he was awesome and great customer service
