The UPS Store in Columbia offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated with convenient hours. The store is described as clean, organized, and efficient with virtually no waiting time, as the staff works to ensure quick service. Most of the team is noted as friendly, polite, patient, and delightful, providing great customer service. However, one staff member is consistently described as having a poor attitude, not greeting customers and appearing unhappy. The location is considered a one-stop shop for services including Amazon returns.
