The UPS Store in Columbia offers packing, shipping, printing, a mailbox, notary, shredding, and faxing services. Reviews consistently highlight exceptional, great, and professional customer service. The team is described as super friendly, kind, quick to help, and creative in solving problems like combining boxes. The atmosphere is welcoming and pleasant. One note mentions a minor confusion regarding Sunday hours, but the service itself is highly recommended. Customers report very positive experiences where the staff truly cares, going above and beyond to assist, ensuring packages are handled correctly and providing excellent help.
Lots of great services here. Staff is professional & knowledgeable. Elizabeth was so thoughtful and really went the extra mile to help me find the best shipping option for me—so appreciated!
July 2025
Nylah was absolutely amazing! At such a young age, she has better customer service than I experience 99% of the time. She took her time to make sure my package was located and called me back to verify that it was found! What a rockstar!
May 2025
The service provided by the team was exceptional. The atmosphere was welcoming and pleasant. The team was kind and professional.
