The UPS Store in Columbia offers packing, shipping, printing, a mailbox, notary, shredding, and faxing services. Reviews consistently highlight exceptional, great, and professional customer service. The team is described as super friendly, kind, quick to help, and creative in solving problems like combining boxes. The atmosphere is welcoming and pleasant. One note mentions a minor confusion regarding Sunday hours, but the service itself is highly recommended. Customers report very positive experiences where the staff truly cares, going above and beyond to assist, ensuring packages are handled correctly and providing excellent help.
Staff very helpful. When sending packages, staff member makes sure i receive any available discounts. I also Like that I can bypass line with self service scanner for returns.
June 2026
I like that they greet you with a smile. I had an incident one day with a customer who cut me off in line I was next and I just waited and then the customer service representative apologize for that rude behavior of the customer.
May 2026
Elizabeth gave the best customer service. Extremely helpful, courteous and knowledgeable! Highly recommend.
