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“I wanted to document my thanks to Mr. DeSue, branch manager for the Dentsville office, for going above and beyond to help me find that disappearing check (in the drive through). I appreciate your sincerity when you said you would do all you could to help me and keeping me abreast of your progress.
I can only hope PFCU realizes what a dedicated employee you are in ensuring the customer is taken care of.
Again, thank you for your dedication to your customers!”
“I had such a great experience working with Lauren Hutchins at Palmetto Citizens Federal Credit Union in Columbia, SC. I showed up unannounced without an appointment, and she still took the time to sit down with me, walk me through everything, and make sure I understood all of my options. Since this was my first time going through the process, I was honestly nervous, but Lauren made me feel completely comfortable from start to finish.
She went above and beyond to help me get into the car of my dreams, and I truly couldn’t be more thankful for her patience, kindness, and professionalism. She never rushed me and made sure I felt confident every step of the way.
I highly recommend Lauren to anyone looking for someone who genuinely cares and is willing to go the extra mile for their customers. Thank you again, Lauren!”
“THIS LOCATION has excellent customer service. Thank you Sherice for everything you've helped me with especially during my cancer treatments when I couldn't even write. Your professionalism and compassion were so appreciated. I love this branch (and this bank)”
“Been a member for 35 years. The customer service is always great. We have home, auto, checking account, savings account, and other financial portfolio stuff. We are vested members and will not go anywhere else. Military friendly, too.”
“Cathy’s professionalism and ability to answer my silliest of questions helped me feel confident that I was in great hands. She kept everything moving efficiently and ensured I was well-informed throughout. I truly appreciate her support and would highly recommend her to anyone looking for financial services and guidance.”
“Just wanted to share my member experience with Serena. Working with Serena was such a blessing, she was very pleasant and assisted me with completing my transactions. I left the branch with a piece of mind and all my concerns taken care of.
- Mr. Williams”
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“Always treat you with the up most Respect., so willing to help you with whatever you are dealing with. Very nice and Pleasant to talk to, They treat the Elderly so so nice, I know I am one. If I call them 3 times in a day which I do sometimes they are just so sweet and so helpful. Keep up the good work girls, Which some of you could move to sand hills. Very thankful for yall”