AT&T Store in Florence is highly praised for its excellent customer service and helpful staff. Customers appreciate the friendly and professional attitude of the employees, with many mentioning specific staff members who go above and beyond to assist. One reviewer highlighted Jessica, who was quick to set up devices and even applied screen protectors, doing a better job than expected. Others praised employees like Ms. Quantacia, who was described as genuinely helpful, knowledgeable, and accommodating. She recognized repeat customers and offered continued assistance, making the experience positive and welcoming. The staff's energy and friendliness make this location stand out, with some customers calling it the best AT&T store in America. The store offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including prepaid options with no annual contracts or credit checks, as well as unlimited data plans that include nationwide AT&T 5G service at no extra cost. Whether passing through or living nearby, many recommend this store for its great service, helpful staff, and a positive shopping experience. Overall, the Florence AT&T Store is known for its dedication to customer satisfaction and quality service.
Stephen and Tierra are the best in the business. Don’t go to the W. Flo location (bad service and refused to even assist me. I left that location feeling defeated). But definitely go to 2nd loop location and ask for Stephen. He’s truly the best! He goes above and beyond for his customers every time!
August 2026
Stevie at the 2nd Loop store in Florence was a great rep and helped save me some money.
July 2026
My trip to this store was a wonderful experience, I got wt i needed taken care of,and everyone was helpful. I seen a team ,not just people trying to get you to buy ,then rush you out the door 🚪 .Thanks, Kyron
