Cricket Wireless Authorized Retailer offers a welcoming and efficient customer experience. The staff, including Kristina and Mike, are praised for their friendly, knowledgeable, and patient assistance. Customers highlight the employees' ability to multitask, address technical issues, and provide great customer service. One customer particularly appreciated the help from Emani, who was quick to sell and resolved a lengthy porting issue. Overall, this Cricket Wireless location is recommended for its reliable and personable staff.