The Home Depot in Florence, SC offers a wide selection of tools, appliances, outdoor furniture, and building materials for residents' projects. Employees are consistently described as friendly and helpful, providing exceptional customer service. The Customer Service Desk staff go above and beyond to assist customers, especially those new to do-it-yourself projects. This location is noted for providing the best service, with employees making an effort to ensure everything is done well. While Home Depot is a good store for hardware supplies and tools, there are occasional issues with stock availability or website inventory accuracy. Associates like Ebony, Lila, and Delphine, along with managers like Ahmond, are highlighted for their assistance, from cutting keys to helping with appliances during busy periods.
They contracted with me to replace my back exterior door and did an awesome job.( Florence SC store) The prices were in line with other local contractors and the guy got it done in one day just like he said. Thank you!
August 2026
Curbside order went great. Employee was very courteous.
May 2026
Jamar, Tiara and the team working customer service were sooooo helpful, courteous and knowledgeable. Toshia manager on duty was also exceptional.
