Verizon offers a convenient shopping experience for all your mobile, 5G home internet, and business needs. Customers can visit the Florence store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store is described as clean and busy, with helpful employees who take the time to understand customers' requirements. Reviewers praise the exceptional customer service, noting that staff ensure customers get what they need. However, some customers have experienced long wait times and encountered rude managers, which impacted their overall satisfaction. Overall, Verizon aims to provide a positive experience, with a focus on meeting customers' mobile and connectivity needs.