Verizon offers a convenient shopping experience for all your mobile, 5G home internet, and business needs. Customers can visit the Florence store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store is described as clean and busy, with helpful employees who take the time to understand customers' requirements. Reviewers praise the exceptional customer service, noting that staff ensure customers get what they need. However, some customers have experienced long wait times and encountered rude managers, which impacted their overall satisfaction. Overall, Verizon aims to provide a positive experience, with a focus on meeting customers' mobile and connectivity needs.
Justin was great. Smooth , quick, and easy. Transferred my old number and got me running without any issues. Bye bye AT&T , hello Verizon! Thank you my friend. -Deavanie S.
April 2026
Michelle and Toya -very professional and helpful in helping me with a new iPhone! Thanks, ladies!
December 2025
I pulled up a photo recovery app and it requested to open two more apps and that caused a total difference in operation of phone.It did not function as before,I was unable to fully operate it.I took it to Verizon and show the rep the problem and within 5 minutes,it was as it was before.I thank him and I was gone.
