8:30AM - 5:30PM
3600 Arco Corporate Dr Ste 625, Charlotte
Computers
“Brilliant POS has been a lifesaver! Very user friendly to use. My account representatives Lisa and Rob were great at teaching us how to set up and use the system. I would definitely recommend!”
“Matt is a wonderful person and he definitely knows what he is doing! I recommend him to anyone who has a computer problem or phone issues. Easy to find and parking!”
“I had a company for over 25 years and the most important thing about any company is there service Best Buy has the absolute best service. Buying the product is simple if you want it you get it. They installed an alarm system and remote crank on my car fix me up with a very nice tablet ran over some pointers about it and I'm quite sure if I need there assistance I could just stop by and talk to them great people to work.”
“Greeted upon walking into the store. Went to purchase printer ink but decided to browse and several employees asked us if we had questions or needed assistance. We ended up ordering our items with free shipping. The atmosphere was welcoming and staff was friendly. We felt like valued customers, a hard find these days. This store and team outshines the location closer to me.”
“I am a looooong time Best Buy customer. They have been my go-to local electronics store for many years. The inventory changes over the years haven't been the most fantastic thing but I feel like they have been a necessary adjustment in an attempt to survive the brick-and-mortar challenges of an online retail world. That said, this is a note on my experience over 4 visits to the Rivergate location in 6 months of living in the Steele Creek area.
The product selection at this location is reasonably good and the store is kept neat and clean. In my visits, I have seen very few other customers at the store, so I am concerned about the long-term survival of the store. I don't know how long it has been at this location, but I've seen similar degradation of customer quantity at other locations that were historically booming so it seems more widely symptomatic than a given location.
The employee engagement and customer service at the Rivergate location has been fantastic thus far. I've needed help finding particular products in the store, had to process a return, and made a purchase with delivery and installation. In all cases, I was met with friendly encounters with positive outcomes.
As far as Best Buy goes, I really have nothing negative to say about this location other than I'd like to see a wider product selection. That said, I again recognize the difficulty in making that so.”
“Just recently I was having trouble installing some new ram sticks so i brought it to Randys for help. They let me know in the nicest way possible that i bought ram from a bad company and should not use it. Thank you. Also some time ago my elder father needed help with his computer. Greg went thru everything with my dad so he could understand and helped him get a new pc at very reasonable price. Great people! will be back and recommend to others!”