The UPS Store #5278 in Fort Mill is a locally owned and operated business that provides expert services such as packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Conveniently located at the intersection of Hwy 521 and Hwy 160, behind Bojangles, this store is known for its excellent customer service and professional dedication. Customers consistently praise the team, mentioning their friendly and helpful attitudes. Many have shared positive experiences, highlighting the staff's efficiency in serving customers quickly, even during busy times. Notably, the manager stands out for her patience and willingness to assist, especially with complicated tasks like Amazon returns. Visitors appreciate the welcoming environment and the staff's commitment to finding the best shipping prices. Overall, The UPS Store #5278 receives strong recommendations from satisfied customers who value the consistent, exceptional service they receive every time they visit.
I came in for an estimate and Renji helped me. He was very kind and took the time to help me. When I decided to not ship same day, he welcomed me back. A few days later I went back in and he and I had a great conversation while he found me the best price to ship my items! I would highly recommend this location, very fast... read full comment
May 2025
The staff was wonderful to work with while processing my shipments.
April 2025
Very good response with most clarity on customer needs.
