{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“This is my favorite UPS Store! The team is always so polite, helpful, and professional. They make everything quick and easy every time I go in. Highly recommend!”
“My guy Salah always comes through with great service!
I’ve been coming here the last two years when it opened up and I will not go to another UPS unless this one is closed. No more headaches thank God.”
7:30AM - 7:30PM
9935 Rea Rd D, Charlotte
Mailbox Centers
“Amazing staff on June 3rd!! Kira (sorry if I misspelled her name) made my stressful task a breeze! I was in and out quickly. She understood my needs and quickly came up with a solution! I will definitely come here for any other shipping needs! Thanks!!”
“Everytime I go in here the employees are so helpful and so sweet, especially the blonde girl Hannah! Never want to go thru any other mail service, the vibe and all the help Hannah has done for me has been amazing, especially during Christmas time!”
“This store beats all hell out of the jerks on Celanese Rd. The Heckle Blvd folks are friendly and knowledgeable and treat everyone with respect. My go to for shippin.”
“This location is hands down the best UPS Store in the Charlotte area! The store is clean, organized, and the staff is always so welcoming. Even when there's a line, they handle it quickly and efficiently so everyone is taken care of. I have been going here for years and it consistently has the BEST customer service. Five well deserved stars.”
“I really like this location's staff. They are exceptionally kind, they always try to be extra patient with customers unfamiliar with various return shipment processes, and take the time to explain the why behind those processes / costs. The staff at this site always act with a sense of urgency while remaining calm by quickly addressing each customers needs and multitasking where possible.
Remember that shipping companies are a for profit business. If Amazon says no box no label you can show up with nothing but the item. The seller opted to cover the cost of the return materials. Otherwise you will need to follow instructions like prepacking and taping. If you show up unprepared they will charge for a box and/or tape. The post office is the same way so try not to take your frustrations out on the shipper who is a 3rd party. I would prefer to do business with this location if I have an Amazon return or ebay seller shipment.”
8:30AM - 6:30PM
168 SC-274, Lake Wylie
Mailbox Centers
“Go here for your mail/printing services. These ladies are amazing. Very polite, respectful and get the job done. Trisha was very kind, polite and professional. I recommend for anyone needing their services.”
“Excellent Customer Service! All of them are courteous & professional. Jimmy specifically helped me and was AMAZING but the other associates all greeted me and offered assistance. I appreciate the great experience! Thank You!!!”
“I had some business to complete and I was served by the UPS store in Lake Wylie, South Carolina. I was served by a sweet young lady by the name Tina with a Y and Tyna was very professional and handled my awkward little trans And made It’s very fun and professional thank you”
“TORIAN, was a helpful, respectful and courteous and kind in assisting me with returning some items. He also was wiping down each area of store to provide a clean atmosphere. God bless you youngman and keep up the great service and store appearance.”
“Polite and friendly. Did not have to wait to long. Only issue is I checked rate online and it did not match store rate store was more by 11. I asked the girl and she could not give me an answer. If anything rate should have been less as I over estimated weight by 2lbs. When doing online rates they should be accurate and if not you should match the rate that is online not charge more. It's not to hard to enter destination, dimensions and weight to get a quote. Did it 3 times online to verify and every time cam up same price so I would know what to pay at store. This I have a major problem with but that has nothing to do with the people working at the store so I do not hold it against them or their review. This issue should be addressed!!!”
“Any/all negative reviews for this store are from an average of FIVE years ago. This location is GREAT, and it has been for years. Zero problems. Quick. Friendly. Professional.”
“We just had the best experience at the UPS store #0909 to send of 1st college care package to our daughter in Nashville TN. The clerk was extremely helpful and kind! Then, we saw the regular afternoon UPS late afternoon Pickup Driver to thank him for his work. He remembered our daughter from seeing our family for over 10 years! Extremely impressed!
Sandra Cody”
“Even if there is a line, I never have to wait too long. The employees are very efficient and friendly. I have never had an issue at this store. I love the convenience of this location for me.”
8:30AM - 7PM
8508 Park Rd, Charlotte
Mailbox Centers
“I had a great experience at The UPS Store. The store was very clean, organized, and professional. The notary representative was extremely knowledgeable, helpful, and made the entire process quick and easy. Everyone was friendly and efficient, and you could tell they really care about customer service. Highly recommend this location for shipping, printing, and notary services.”
“Had the pleasure with experience Lorenzo there's definitely the reason why he is a manager he's very helpful very kind and patient made my experience pleasurable!! Considering customer service isn't what it used to be like this was a fantastic reminder that there are still good workers and people in the world thank you!!”
“The gentleman who helped me help me tremendously to make sure my delivery was cost effective & timely. He took my big box and literally made it into a smaller box.”
“Edit: i appreciate responsiveness to reviews. It seems like one apple ruining the bunch.
I agree with lot of reviews. Terrible customer service with particular employee. I came in with amazon returns (already labeled and boxed) and she rolled her eyes and said “oh they better not be all returns”. Like what does it matter to you? The store makes money off it. Sigh”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I had such a great experience with the Mgr Remji and his employee Tanisha. Had a shipment issue with a sensitive document that they helped me track down and got it delivered !!!
I will be using them now all the time !!”