Best Buy is known for its friendly and knowledgeable staff, providing excellent customer service across various departments. Many customers have praised employees like Tanner and Sean in the laptop department, who went above and beyond to assist with purchases and exchanges. Kyle at the Woodruff Road location also received positive feedback for his expertise in helping customers choose cameras without complicating the process. While some customers found the store layout confusing and experienced delays in getting assistance due to staff distractions, they ultimately received help from attentive employees. Zae and Henry from the Geek Squad were highlighted for their quick and effective service during a laptop repair, making the experience comfortable and efficient. Additionally, Josiah in the electronics department impressed customers with his product knowledge and personable demeanor. Overall, Best Buy is appreciated for its vast selection and commitment to helping customers make informed decisions.
Great salesperson. Answered all my questions and helped me find everything I needed.
August 2026
Always use Best Buy in store and/or Geek Squad for phone or laptop service or instruction. Competent, professional, and friendly staff.
August 2026
Sale person carden or cardela was a lot of help. With an very important purchase. Ten Stars if I could give it for the professional and cool service that was provided!
