Metro by T-Mobile at 1172 N Pleasantburg Dr offers excellent prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The staff is highly praised for their friendly, caring, and professional service. Customers appreciate how the team works tirelessly to resolve issues, often going above and beyond to ensure satisfaction. Many reviews highlight the helpfulness of staff members who interact well with customers and even engage with their children, creating a welcoming environment. The district manager is also commended for her friendliness and excellent customer service skills. Overall, the location is known for its attentive staff, positive attitude, and dedication to making sure customers find what they need. Whether upgrading phones or fixing problems, customers leave feeling valued and well taken care of at this store.
Very Nice workers Helpful Workers any troubles they get to it no wait time.
August 2026
Store was clean. Very pleased with the customer service. Very happy to send famil and friends....
May 2026
This store was the best metro we went to! They helped us get our NEW account corrected after we bought from a different metro. Nerissa and John were super friendly and helpful!!!! Will not go to a different store ever again! Even hooked us up with goodies! They even called customer support to help us out, thank you guys... read full comment
