Metro by T-Mobile offers a positive customer experience, with a competent and helpful sales associate who has a kind personality at the Powdersville location. Customers have been loyal to Metro PCs for years, appreciating the great deals, free phones, and the Metro Flex Plus plan with unlimited data and high-speed internet for only $75. However, some customers have expressed dissatisfaction with a $5 charge for paying their bill in-store, which they consider an "insult" and not customer-friendly. The Fernanda and Yesica location is recommended, while the Pleasantburg and Mauldin Road store is not, due to concerns about the treatment of customers by the staff.
