Very (very) slow service. I try to always give anyone doing a service job the benefit of the doubt, but it really seems that employees at this branch simply don’t try and don’t care. 10 minutes for a $25 withdrawal is unserious.
September 2022
This bank is the result of a merger between BB&T and SunTrust. Kerry Floyd, my friendly and efficient banker from BB&T, is here and continues to be very helpful. I appreciate this bank.
October 2020
Had an overdraft fee. My account went negative because I had bills auto-drafting and my employer messed up my pay. I called SunTrust, gave my account number, told them what happened and they immediately removed the fee. Went a lot easier than I was expecting.!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.