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“Great only had to help 2 other customers this visit cause the employees they asked were clueless . Not only as to what was needed but also where it's located in the store. I'm always glad to help”
“Lowes employees on Monday 1/22 were AMAZING! I wish I got their names but everyone I came in contact with was so friendly and helpful. There was an older gentleman, a former landscaper turned Lowes employee, a lady with an English accent I believe plus everyone in the rental department (morning and night). I had to get drainage pipe, rent a bobcat and a truck. Hands down best customer service in a long time!I am doing a backyard renovation and the gentleman that was a former landscaper told me everything, in detail, of what was needed. The older gentleman showed me where every drainage item piece was and the lady showed me how to hook them together. The lady and gentleman in rentals in the afternoon were amazingly kind and patient showing us how everything worked. The gentleman at drop off was very professional and thorough.Y'all should be proud of the amazing staff you have that helped me yesterday! Many thanks to this crew!”
“They had what I needed. Their app is usually difficult to navigate. It’s an act of god to get the isle location on a part. I needed peg board for a work project.”
“I was recently in the story to pick up a kerosene heater. I was met by a store employee by the name of JC. He was a huge help and very polite. I grew up going to tractor supply stores with my father. This experience for me brought back tons of memories and I think it was because everyone was so polite and inviting. Thank you again JC for all your help!!”
“Home Depot has a Lotta great choices. I like their online purchasing system. It seems like the more mature specialized departments well their employees anyway could use a little more training.”
“To me, Home Depot has one of the best competitive prices when it comes to the big bucks stores, and this location has been my go-to ever since I moved to this side of town. The customer service is quite good, though there have been a few times I had to wait a little longer in the lumber section due to the shortage of staff to cut some pieces of wood I purchased. Most of the items I want are always available in store.”
“Just wanted to say that your customer service representative Jana was absolutely amazing!! She is very professional and very sweet with her excellent quality choice of words!! Give that lovely lady a pay raise!!!”
“Not a large store, but love the hometown feel! We’ve purchased from pretty much every department and have encountered the most helpful employees! I even came with a list of appliances I wanted from a competitor and the super helpful salesperson ignored where my ‘shopping cart’ was from, looked up each item and found me everything I wanted… at a lower price! Being a daughter, wife and mother of veterans, I’ve always tried to shop at Lowes because of their commitment to those that serve and have served, but my 5 star goes beyond that- this group at the Pineville location is exceptional to work with. I would also like to say that I’ve had to contact the customer service line two times and they were professional, respectful and went above and beyond to help me.”
“We worked with Ryleigh in appliances. She was very friendly and knowledgeable. She was very straight forward with no pressure. I would buy from Lowes again for sure.”
6 AM - 9 PM
14310 Rivergate Pkwy, Charlotte
Home Improvements
“Only Home Depot that sold rubber mulch. Didn't want to order online and have to wait for it to be delivered. Husband called, and they checked to ensure it was in stock.”
“My first time to this particular store. Due to the fact that what I wanted to get from my regular location was showing in stock but coming to this Pineville location the staff were very friendly and professional n helping me looking and retrieving the item I needed. The guy at the checkout proposed me getting a home depot Credit card which I saved $50 instantly on my purchase. Hope no hidden fees on the credit card which was offer to me.”
6 AM - 9 PM
2815 Home Depot Blvd, Rock Hill
Home Improvements
“I have always shopped at Lowes but I must say your garden area is so much nicer and easy to move about. Also the plants look like they are better taken care of. Will be back for sure”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Larry is the best. Our kids have turned our side yard into a mud pit. Larry went above and beyond to help us figure out the best way to save the grass/keep our neighbors from hating us. Before our lawn tutorial from Larry, another employee helped my husband problem solve his cold plunge set up. Later, the rental guys walked through the price differential between renting and buying a chain saw. Super helpful, knowledgeable and seemed to genuinely care about our project/budget. We had that peak customer service experience Thanks Lowe's.”