The UPS Store #6491in Irmo offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. The locally-owned and operated business is known for its excellent customer service. Customers have praised the staff for their professionalism, efficiency, and patience, even when dealing with challenging situations like wrangling a toddler during a transaction. The team, including an employee named Kayla, has been described as "wonderfully pleasant" and willing to go the extra mile to ensure customer satisfaction, such as staying late to complete a print job on time. Customers have consistently had positive experiences with the design and print services, and they appreciate the store's commitment to resolving any issues that may arise.
Hank was very helpful and patient with me he helped me with my finger prints because I was extremely lost and ready to give up but he was awesome and great customer service
June 2025
Quick and pleasant customer service with great shipping prices.
April 2025
Customer service was on point during my recent visit. Staff provided solutions quickly (I needed a mailer, but based on what I was sending, they offered me a sturdier option, internal bag, which was the perfect fit for what I was mailing). They were also patient while I wrangled a toddler in mid transaction. It was a pleasant... read full comment
