“I have not been inside a bank for a very long time- well well before the covid pandemic. There was a glitch on the website with an address change I needed to do (the website identified my correctly formatted address as incorrectly formatted and would not let me make the change)- so I had to speak to a person about it. During COVID there are signs at the door that say to use the drive through, and I have used the drive through here several different times and the bankers who operate it are very knowledgeable, helpful, and efficient. This time when I told the drive through person what I needed, she said that had to be done in the bank. The bank was operating on a 'by appointment only' basis, but she said there was a banker available to me at that moment. SO, I parked and went inside. First, the take the pandemic seriously (not everyone around here does)- masks are required and there is plenty of touch-less hand sanitizer availability. I met with Debi and she was so helpful with my address change, i decided while I was there to take care of some other things I had been procrastinating. Debi helped me with a smile!I am so glad I went inside this branch. I will need to do it more often than every 5 years ;)”
Investing
“I have not been inside a bank for a very long time- well well before the covid pandemic. There was a glitch on the website with an address change I needed to do (the website identified my correctly formatted address as incorrectly formatted and would not let me make the change)- so I had to speak to a person about it. During COVID there are signs at the door that say to use the drive through, and I have used the drive through here several different times and the bankers who operate it are very knowledgeable, helpful, and efficient. This time when I told the drive through person what I needed, she said that had to be done in the bank. The bank was operating on a 'by appointment only' basis, but she said there was a banker available to me at that moment. SO, I parked and went inside. First, the take the pandemic seriously (not everyone around here does)- masks are required and there is plenty of touch-less hand sanitizer availability. I met with Debi and she was so helpful with my address change, i decided while I was there to take care of some other things I had been procrastinating. Debi helped me with a smile!I am so glad I went inside this branch. I will need to do it more often than every 5 years ;)”