Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers a rental service with many locations. Reviews consistently praise the staff, describing them as good, professional, dedicated, and providing awesome customer service. Customers note they are treated very well, with staff going above and beyond, showing care, and offering friendly and helpful service both in person and on the phone. The staff is commended for adjusting schedules to provide optimal service. However, some customers report a very hard time having cars ready at promised times. There is also feedback that while service is exceptional, the specific vehicle provided can sometimes be a basic model. Some customers found these vehicles lacking in expected amenities and comfort, noting the absence of features like a telescoping steering wheel. The company provides a low-touch rental process with clean, sanitized vehicles. Customers appreciate proactive follow-up calls after the rental to ensure satisfaction. Overall, the experience is rated positively, with the primary strengths being the exemplary staff and customer care, despite occasional timing or vehicle feature issues.

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