Nissan Service - North Strand Nissan offers a positive experience for customers seeking both sales and service. Reviewers praise the professional and courteous staff, highlighting their attentive nature and willingness to assist. The communication is efficient, with quick responses to inquiries, including convenient texting options for those with busy schedules. Customers appreciate the straightforward sales process, where sales associates, like Bobby and Rich, take the time to explain details patiently and build genuine connections without high-pressure tactics. Many customers felt valued and received exceptional care, even after the sale, as staff continue to be available for questions and follow-ups. The dealership is noted for its comprehensive service, including quick turnaround times for maintenance, such as transmission fluid changes. Customers also commend the knowledgeable mechanics and staff, emphasizing their helpfulness and professionalism. Even when encountering issues, such as Bluetooth connectivity, the team is reported to be friendly and cooperative in resolving problems. Overall, North Strand Nissan is characterized by its commitment to customer satisfaction and a welcoming atmosphere, making it a trusted choice for both vehicle purchases and service needs.
I haven't ever experienced a problem to date at this Nissan dealership. The staff is very professional and courteous.
May 2024
Went to look at vehicle I liked. Staff was fantastic
March 2023
Went in for transmission fluid change. Was told it would take 2 hours. They found a recall that would take another 2 hours. However they finished in 3 hours and did a great job.
