This bank is terrible. No matter what time you come the wait is 30 plus minutes. Sometimes 45 min or more. The workers are busy chatting and doing duties that can be done when customers are not waiting.The staff has no respect for the customer's time.
May 2023
Hung up on me twice after picking up the phone and not identifying themselves. Did not allow me to ask a question.
September 2022
Posted that branches equiped w/drive thrus would B open today. So I went out in this horriblw weather to find that was not the case! Thx a lot Truist!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Other Information
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages