Overall great experience. My car was not “detailed” at pick up (the back was still dirty on the sides and back of seats not really vacuumed). I also would have liked someone to go over the car to show me the features. I think they dropped the ball a little on delivery.
November 2023
CarMax made this experience completely stress free. From the moment I entered the dealership it was apparent that people who work there are happy and genuinely like each other. That says a lot about a business. They were cordial, helpful, polite, and easy to deal with. I would recommend them very highly to anyone I know.
September 2023
Salesman was very helpful and patient! The fact that the minor fixes ended up in limbo for 2 weeks because the company they use services hundreds of cars. And had I known that I would have gotten the inspection and registration necessary in NC before having it serviced. So that ruined my total experience