United Bank receives praise for its dedicated staff and efficient service. Douglas Ernest is noted for his professionalism and out-of-the-box thinking in the commercial division, making him an asset to customers. The counter staff is described as fantastic, providing a fast, funny, and professional experience during bank runs. While there were some communication challenges reported, particularly regarding responsiveness, Scott and his team successfully navigated a difficult investment scenario, impressing clients with their ability to get the deal done despite handling multiple clients at once. Overall, United Bank stands out for its knowledgeable employees and commitment to customer satisfaction.
Douglas Ernest does a great job for the United Banks commercial division. He is professional knowledgeable and is capable of out of the box thinking. He is a real asset to his customers!
January 2024
The ladies at the counter are always fantastic and great to work with. I only come here for my work bank runs but I always enjoy those bank runs. Fast, funny and professional. Triple threat.
July 2021
Love this bank, my bank! Sweetest, nicest, most helpful staff. Always there when you need them. They go the extra mile to see that all your needs are met. Truly care for you.
