Metro by T-Mobile at 5409 Dick Pond Rd offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and professional staff, highlighting their helpful, courteous, and knowledgeable service. Staff members such as Zowdy, Teri, Estefanny, and India are noted for making the experience easy and enjoyable, whether switching plans or upgrading phones. Customers appreciate the quick, painless process and the attentive assistance in transferring contacts and choosing the right devices. Overall, the store provides outstanding customer service with a welcoming atmosphere, making it a top choice for prepaid phone needs.
Omg had awesome ? experience with employee named Terry! Great service very knowledgeable on cell phones and knew what kind of cell phone I was looking for based on my description of what I needed! Terry gave me some options and was very pleased. Thank you so much ? Terry! You're amazing! Keep up the ??GREAT WORK!
November 2023
Very helpful staff. I had a couple of phone issues but all problems solved by the time I left.
November 2023
Best experience EVER! Give my girl TERI A RAISE!!!!
