“Subject: Amazing Experience with Sammie & Moon at T-Mobile!
We just wanted to share our incredible experience at the T-Mobile store today, thanks to Sammie and Moon! Trading in our old phones and getting everything set up on new phones can be stressful, but they made it a breeze.
Moon was super helpful guiding us through the trade-in process for our old phones, explaining the credits and ensuring everything was processed smoothly under Sammie’s care.
Sammie expertly transferred all our apps, photos, and contacts to our new devices, making the switch feel seamless. We even received some cool t-mobile swag with the promotion!
Sammie also discussed T-Mobile Home Internet and Apple Watch options, and provided clear, patient explanations without any pressure, answering all our questions thoroughly.
The knowledge, friendliness, and commitment to making sure we were completely set up was outstanding. This is the kind of customer service that makes you feel valued. Thanks to Sammie and Moon, we're again excited to be with T-Mobile!
Highly recommend this gem of a store and these two amazing team members!”
“Thank you Adam and Coastal and Grand Team for taking care of me. If you need the best service T Mobile has to offer, head inside the mall and see the team at T Mobile!!”
“This is my daughters’ favorite store. After Toys“R”Us closed, it became hard to find a wide variety of new and updated toys—until we discovered Target. The toy section is huge, with about eight to ten full aisles packed with toys.”
“Staff are very polite and helpful. My challenge was with their computer system changing an installation address from our vacation home that they were given to my address in my profile which is 585 miles away
It meant having to reschedule an installation for 3 weeks from now due to scheduling conflicts.”
10AM - 7PM
1207 3rd Ave S Ste A, Myrtle Beach
Electronics
“The service at this location was top tier. The staff was able to provide me a phone that match my needs and at a great price. I recommend this location to anyone 10/10. Thanks so much”
“I was in the store on 3/27/26. Jack was my representative and he did an outstanding job making sure I was satisfied with my service. I would definitely recommend him to my family and friends.”
“I love this store. They have a nicer variety of grocery foods and the store in real clean. Better than Walmart. Gluten free pasta and lots of other gluten free products.”
“I have used this rent a center multiple times. Porcha is amazing. She will go above and beyond to help you, bundling your furniture ect. To save you $$$. Porcha is very professional, polite. I have changed my mind several times in ordering something different I found and she is extremely patient and kind. The store is clean, the men who deliver are very professional on time and careful with the furniture when they put it together. Porcha really does make this rent a center the best in Horry County.”
“Great service thank you for being there when i need you Girls i always come to this store i feel like you can understand me once i walk in gotta give crédit to these labdies there amazinggg!!!!!!”
“Wow! I have had T-Mobile for 10+ years now. I went to this store because my Samsung phone was misbehaving and then T-Mobile rep thought maybe the SIM card was defective. Really it was just a garbage phone I bought off ebay. I decided I was upgrading my phone and the in-store reps were unbelievably helpful. I got a new phone for no cash upfront to replace the junk I had. I was heading to TX that day and having the new phone made the 2500 mile round trip much easier. Not only that, they were having a special on Samsung watches.. I rolled out with a new Samsung watch, I mentioned my Mom had an alert pendant that keeps firing off and with no emergency the police are showing up due to false alarms. Well APPLE WATCH has that feature built in. The watch is free. And now it’s added to my tmobile account… and MUCH CHEAPER than the pendant. No more false alarms.
I went in to get an existing phone looked at and I left with a new Samsung phone - a Samsung watch and an Apple Watch (ALL FREE) and all I did was turn in the garbage ebay phone. TMO is always reliable with coverage in so many places I travel to and the bill has no bull? surprises. Other carriers are always a mystery when the bill comes in. ?
So glad I went into the local store. They were awesome!”
“I don’t usually leave a review unless someone really ruined my day. This one, though, is because I feel like I may have ruined their day and they showed professionalism, courtesy, and - most importantly - humanity and hospitality during what was quite obviously an incredibly frustrating day filled with a million small crises and a few extra large ones like mine, too. Thank you for staying the course with us long after 7pm closing time to ensure our phones were set up and working, and that my kids phones were successfully transferred. Thank you on behalf of everyone for all of the behind the scenes stuff you do - skipping breaks, reaching out to other less amenable carriers, walking and talking people through the technology that so obviously baffles them (and me, let’s be honest here). Thanks for reminding me what it feels like when people give a damn about their customers.
It doesn’t go unnoticed and won’t be forgotten.
Keep up the good work.
Respect.
Sincerely, the chick with the 4 phones, pink hair, and infinitesimally patient Bills fan of a husband”
10AM - 7PM
5022 Dick Pond Rd, Myrtle Beach
Electronics
“Marissa, Gabriella and Crystal were fantastic. They had so much patience! After dealing with AT&T for almost 3 hours they were able to finally get me a phone that works! They all deserve a big raise!”
Open 24 hours
1401 Coventry Rd, Myrtle Beach
Electronics
“I am sincerely grateful for one of the employee that was working on Thanksgiving. He really went above and beyond to make Me food, cause nothing else was open. I received such excellent service.”
“Went in looking for a comfty couch and love seat and got exactly that ! Thanks to David he helped us pick out the best one for us and at a very affordable price !!”
“Came in to get a phone for my mother, Yoselin offered me excellent service! Very knowledgeable and helpful. I would recommend this store to my friends and family!”
“I changed the screen for my iPhone 8plus and they did a great job , I also got accessories for it and for my kids phones and We love them , they have a big selection to choose from. The staff is very friendly and they helped me and my family with all we needed. Definitely coming back.”
“Had an outstanding experience at this store changing phone service to t-mobile. Zowdy and Gage went to Great Lengths to make sure I got the best price and we're always there on the follow-up with any issues during the transition. Great service!”