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“Mark diagnosed my dad‘s computer and cleaned up some things up and made some suggestions that really helped. I can vouch for him being a very trusting, kind, and very knowledgeable person. He also guaranteed his work. I highly recommend Mark.”
“I had a very good experience with the young lady at the store she was very knowledgeable and helpful with my phone. I will definitely be returning to this location. Thank you for your professionalism.”
“First, let it be noted that I absolutely can NOT stand t mobile as a corporation/company, but I'm here to review the store itself. They took me from livid to problem solved and refunded in a matter of minutes. 10 stars to moon the manager!”
“Blaise was absolutely amazing, one of the nicest customer service workers i've ever spoken to. Would help with anything you needed. If I had to come back I would directly ask for him.”
10AM - 8PM
10839 Kings Rd #700, Myrtle Beach
Mobile Phones
“Outstanding customer service! I went into the store to purchase a new charger and they determined that my phone wasn’t charging because it only needed a cleaning, which they did at no charge. The staff were so friendly, professional and very knowledgeable. I was extremely impressed with how they manage their business.”
“We were having account issues, and Jose and Alesia were incredibly patient, professional, and helpful throughout the entire process. They took the time to make sure everything was resolved and answered all of our questions without ever making us feel rushed.
If my brother or I ever have phone or account issues again, we will definitely come back. We can’t thank Jose and Alesia enough for the time, care, and effort they put into helping us. Their outstanding customer service is truly appreciated!”
“Had an outstanding experience at this store changing phone service to t-mobile. Zowdy and Gage went to Great Lengths to make sure I got the best price and we're always there on the follow-up with any issues during the transition. Great service!”
“I had a awesome experience with ?Gabriel very nice, well spoken. I had a issue with my phone. He didn't stop until it was resolved. I highly recommend that you go to him. Thank You Gabriel!! ??? ??”
“Mariah was amazing , she assessed our bill and took out unnecessary expenses and helped us with extensive questions and lead us in the best direction for our budget! I was overwhelmed with joy when I seen my new bill and how affordable it was. I do not live in South Carolina but she made my family and I feel like we were at
Home. We appreciate Mariah so much !”
10AM - 7PM
1207 3rd Ave S Ste A, Myrtle Beach
Mobile Phones
“Briana was the absolute BEST ! ! She was kind and courteous, most helpful in solving the issues I was having with my new phone when I came into the store. KUDOS 😊”
“I don’t understand some of these reviews… the people were nothing but help. They went above and beyond with the treatment of my wife & I. Got the fantastic 55+ bundle and was taken care of every step of the way.”
“Bryan was extremely helpful, not to mention fast at what he does. I had a broken phone and I was in and out of there in no time! He found several ways to save money for me. Great service”
“Great one stop shop for all your home internet and wireless needs.. I was able to order my spectrum home internet from the store. Simple process and it shipped to my house.”
“Thank you Adam and Coastal and Grand Team for taking care of me. If you need the best service T Mobile has to offer, head inside the mall and see the team at T Mobile!!”
“I had an amazing experience with Erika at Boost Mobile! From the moment I walked in, she was welcoming, patient, and incredibly knowledgeable. She took the time to explain all my options clearly and made sure I got the best plan and phone that fit my needs and budget. Erika went above and beyond to answer my questions and made the entire process smooth and stress-free. Her professionalism, positive attitude, and excellent customer service truly stood out. If you’re visiting Boost Mobile, I highly recommend asking for Erika — she’s the best!”
“I was in the store on 3/27/26. Jack was my representative and he did an outstanding job making sure I was satisfied with my service. I would definitely recommend him to my family and friends.”
“Omar was amazing and had wonderful customer service. We purchased two phone cases and as soon as we walked out, my husband accidentally broke his Omar had no problem, swapping it out for us instantly.”
10AM - 7PM
5022 Dick Pond Rd, Myrtle Beach
Mobile Phones
“Marissa, Gabriella and Crystal were fantastic. They had so much patience! After dealing with AT&T for almost 3 hours they were able to finally get me a phone that works! They all deserve a big raise!”
8:30AM - 5PM
1309 US-501 Unit A, Myrtle Beach
Mobile Phones
“The service, price, and speed are all amazing. They replaced front glass and back glass on my Note 9 on the same day I dropped it off! The price was less than I expected. amazing service!!!”
“I've been a customer of Horry Telephone Cooperative (HTC) for over a 6 month now, and overall, I'm impressed with their service quality. The advertised speeds match 100% with what's stated in the contract—I'm consistently getting around 500+ Mbps download and upload, with super low ping (under 5 ms) and zero jitter or packet loss. It's rock-solid stable, with no interruptions, outages, or downtime whatsoever, which has made working from home and streaming a breeze.
That said, their pricing is only competitive during the first year. After that, the rates jump significantly, and even with this high level of performance and reliability, it might push you to look at alternatives to keep costs in check.
Compared to my other provider, Spectrum, HTC is hands down better and more stable. I've never had to contact their customer support even once because everything just works flawlessly—no headaches at all. If you're in the area and value reliability over long-term affordability, I'd recommend giving them a try, but keep an eye on those post-introductory rates.”
“Drive-thru is fast in the morning...no waiting. Customer Service is always friendly and professional. Never have a problem with this location. Enjoy the Internet service and that's why I don't change. I believe it's always good to do business with companies that are local. Good to support the smaller businesses.”
“Great service thank you for being there when i need you Girls i always come to this store i feel like you can understand me once i walk in gotta give crédit to these labdies there amazinggg!!!!!!”
“Came in to get a phone for my mother, Yoselin offered me excellent service! Very knowledgeable and helpful. I would recommend this store to my friends and family!”
“Wow! I have had T-Mobile for 10+ years now. I went to this store because my Samsung phone was misbehaving and then T-Mobile rep thought maybe the SIM card was defective. Really it was just a garbage phone I bought off ebay. I decided I was upgrading my phone and the in-store reps were unbelievably helpful. I got a new phone for no cash upfront to replace the junk I had. I was heading to TX that day and having the new phone made the 2500 mile round trip much easier. Not only that, they were having a special on Samsung watches.. I rolled out with a new Samsung watch, I mentioned my Mom had an alert pendant that keeps firing off and with no emergency the police are showing up due to false alarms. Well APPLE WATCH has that feature built in. The watch is free. And now it’s added to my tmobile account… and MUCH CHEAPER than the pendant. No more false alarms.
I went in to get an existing phone looked at and I left with a new Samsung phone - a Samsung watch and an Apple Watch (ALL FREE) and all I did was turn in the garbage ebay phone. TMO is always reliable with coverage in so many places I travel to and the bill has no bull? surprises. Other carriers are always a mystery when the bill comes in. ?
So glad I went into the local store. They were awesome!”
“I don’t usually leave a review unless someone really ruined my day. This one, though, is because I feel like I may have ruined their day and they showed professionalism, courtesy, and - most importantly - humanity and hospitality during what was quite obviously an incredibly frustrating day filled with a million small crises and a few extra large ones like mine, too. Thank you for staying the course with us long after 7pm closing time to ensure our phones were set up and working, and that my kids phones were successfully transferred. Thank you on behalf of everyone for all of the behind the scenes stuff you do - skipping breaks, reaching out to other less amenable carriers, walking and talking people through the technology that so obviously baffles them (and me, let’s be honest here). Thanks for reminding me what it feels like when people give a damn about their customers.
It doesn’t go unnoticed and won’t be forgotten.
Keep up the good work.
Respect.
Sincerely, the chick with the 4 phones, pink hair, and infinitesimally patient Bills fan of a husband”
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“Great service! Fast and reasonable! Unlocked and restored my wife's phone at no charge so I took an old phone I had in for a screen and battery replacement. Wish i was using their service years ago. If you think you have a bad enough problem to cause you to get a new phone, stop by CPR. I'm betting than can fix you up for a fraction of the cost!”